Terms and Conditions

Welcome to Interview Ace! These Terms and Conditions govern your use of our website, services, and courses. By accessing or using our services, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you should not use our services.

1. Introduction

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("User" or "you") and Interview Ace, a company registered in Sydney, Australia, with its principal place of business at 12 Acacia Avenue, Sydney, NSW 2000, Australia ("Interview Ace," "we," "us," or "our"). These Terms govern your access to and use of the Interview Ace website (the "Site"), our online courses, and any other services we provide (collectively, the "Services"). By accessing or using the Services, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you are using the Services on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms.

2. Service Usage

Interview Ace provides online courses and resources designed to help users improve their interview skills. Our Services include:

1. Online Courses: Access to video lessons, interactive exercises, and downloadable resources.
2. Mock Interviews: Simulated interview sessions with feedback from experienced coaches.
3. Personalized Feedback: Individualized assessment and guidance to improve your interview performance.
4. Resume and Cover Letter Review: Expert review and advice on your resume and cover letter.

You agree to use our Services only for lawful purposes and in a manner that does not infringe the rights of others or restrict or inhibit their use and enjoyment of the Services. You are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer or device. You agree to accept responsibility for all activities that occur under your account or password.

3. Payment Terms

Access to some of our Services requires payment of fees as described on our Site. By purchasing our Services, you agree to pay all applicable fees and taxes. We accept various forms of payment, including credit cards and other online payment methods. You authorize us to charge your chosen payment method for all amounts due. All fees are non-refundable except as expressly provided in our refund policy, which is available on our Site. Interview Ace reserves the right to change its fees at any time, but changes will not affect fees for Services already purchased. If you fail to pay any fees when due, we may suspend or terminate your access to the Services.

Subscription Services

Some of our Services may be offered on a subscription basis. If you purchase a subscription, you will be charged periodically according to the billing cycle. You can cancel your subscription at any time, but you will not receive a refund for any unused portion of the subscription period. We will notify you in advance of any changes to subscription fees.

4. Intellectual Property

All content on our Site and in our Services, including but not limited to text, graphics, logos, images, audio clips, video clips, and software, is the property of Interview Ace or its licensors and is protected by copyright and other intellectual property laws. You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of our content without our prior written consent, except as expressly permitted in these Terms. You may use our content solely for your personal, non-commercial use in connection with your participation in our courses and Services.

Interview Ace respects the intellectual property rights of others and expects users to do the same. If you believe that your work has been copied in a way that constitutes copyright infringement, please contact us at support@interviewace.com.au with the following information:

• Your contact information, including your name, address, telephone number, and email address.
• A description of the copyrighted work that you claim has been infringed.
• A description of where the infringing material is located on our Site.
• A statement that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law.
• A statement that the information in your notification is accurate, and under penalty of perjury, that you are the copyright owner or authorized to act on the copyright owner's behalf.

5. Liability Disclaimer

The information and resources provided by Interview Ace are for educational and informational purposes only. We make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability, or availability with respect to the Site or the information, products, services, or related graphics contained on the Site for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

In no event will Interview Ace be liable for any loss or damage, including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of our Services. We do not guarantee that you will obtain a job or specific employment outcome by using our Services. Your success depends on your individual skills, experience, and effort.

To the fullest extent permitted by law, Interview Ace disclaims all warranties, express or implied, including but not limited to, implied warranties of merchantability and fitness for a particular purpose. We do not warrant that our Site or Services will be uninterrupted or error-free, that defects will be corrected, or that our Site or the servers that make it available are free of viruses or other harmful components.

6. Termination Clause

Interview Ace reserves the right to terminate your access to the Services at any time, without notice, for any reason, including but not limited to violation of these Terms. You may also terminate your account at any time by contacting us at support@interviewace.com.au. Upon termination, your right to access or use the Services will immediately cease. Sections related to Intellectual Property, Liability Disclaimer, and Governing Law will survive termination.

7. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of New South Wales, Australia, without regard to its conflict of law principles. Any legal suit, action, or proceeding arising out of or relating to these Terms or the Services shall be instituted exclusively in the courts of New South Wales, Australia, and you irrevocably submit to the jurisdiction of such courts.

8. Changes to Terms and Conditions

Interview Ace reserves the right to modify or update these Terms and Conditions at any time without prior notice. Your continued use of the Services after any changes constitutes your acceptance of the new Terms. It is your responsibility to review these Terms periodically for any changes. If you do not agree with any modifications, you should discontinue your use of the Services.

9. Contact Information

If you have any questions or concerns about these Terms and Conditions, please contact us:

Interview Ace
12 Acacia Avenue
Sydney, NSW 2000
Australia
Phone: +61 8 7323 0137
Email: support@interviewace.com.au

10. Severability

If any provision of these Terms is found to be invalid or unenforceable, that provision shall be enforced to the maximum extent possible, and the remaining provisions shall remain in full force and effect.

11. Entire Agreement

These Terms constitute the entire agreement between you and Interview Ace relating to the subject matter herein and supersede all prior or contemporaneous communications and proposals, whether electronic, oral, or written, between you and Interview Ace with respect to the Services.

12. Waiver

No waiver by Interview Ace of any term or condition set forth in these Terms shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure of Interview Ace to assert a right or provision under these Terms shall not constitute a waiver of such right or provision.